Support & FAQ
Quick answers to common questions. Still stuck? Write to us below.
How do I play?
Tap to drop the tile moving along the top. If it comes to rest flat on a tile with the same number, they match: in the campaign they shatter, in Endless they merge into the next number. A tile that lands tilted doesn’t count, and if the stack stays above the dashed line for too long, the run is over.
What do the power-ups do?
- TNT blasts away the tiles around where it lands.
- Frost Wave clears the whole row it hits.
- Icicle clears the whole column it falls into.
How do I change my leaderboard name?
Tap your name at the top of the main menu, or go to Settings → Rename. Names are 3–16 letters, numbers, spaces or underscores. After your first rename you can change it once a day.
My score isn’t on the leaderboard.
Only Endless runs are ranked, and the board shows each player’s best run. If you were offline, the score uploads automatically the next time you open the game with a connection. The weekly board resets every Monday at 00:00 UTC.
I got a new phone. Can I move my progress?
Not at the moment. There is no login, so progress is saved on your phone only. A Remove Ads purchase does move with your store account: use Settings → Restore purchases on the new phone.
I bought Remove Ads but still see ads.
Remove Ads removes the ads between runs. The ad offered to continue a run is optional and stays available. If you still see ads between runs, open Settings → Restore purchases while online.
How do I delete my data?
In the game, open Settings → Delete my data. If you can’t open the game, use our data deletion page.
Contact us
Email [email protected]. Include your player ID (shown in Settings) if your question is about the leaderboard or your data.